Privacy Policy

Big Dog Competitions & Giveaways LTD
Company No: 16955142
Registered Address: 14 Marigold Place, Stafford, ST16 1ZH
Email: contact@bigdogcompetitions.co.uk

This Privacy Policy explains how Big Dog Competitions & Giveaways LTD (“we”, “us”, “our”, or the “Owner”) collects, uses, processes, and protects Personal Data through our website (the “Application” or “Website”).

1. Owner and Data Controller

Data Controller:
Big Dog Competitions & Giveaways LTD
14 Marigold Place
Stafford
ST16 1ZH
United Kingdom
Email: contact@bigdogcompetitions.co.uk

We are the Data Controller responsible for determining how and why your Personal Data is processed.

2. Types of Data Collected

We may collect and process the following categories of Personal Data:

  • Identity Data (name, date of birth)
  • Contact Data (email address, postal address, telephone number)
  • Account Data (username, password)
  • Transaction Data (payment information, entry records)
  • Verification Data (identity documents for AML and fraud checks)
  • Usage Data (IP address, browser type, device data, site interaction)
  • Marketing Preferences

Some Personal Data is provided directly by you. Other data (Usage Data) is collected automatically when using the Website.

Where data is mandatory, failure to provide it may prevent us from delivering our services, including entry into competitions or payment of prizes.

Users are responsible for any third-party Personal Data they provide through the Website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Operate the Website
  • Improve user experience
  • Analyse traffic
  • Support fraud prevention
  • Deliver marketing (where consented)

Full details are available in our Cookie Policy.

4. Mode and Place of Processing

4.1 Methods of Processing

We implement appropriate technical and organisational security measures to prevent:

  • Unauthorised access
  • Disclosure
  • Alteration
  • Loss or destruction of data

Data may be processed by:

  • Directors and authorised staff
  • Payment service providers
  • Fraud prevention agencies
  • IT and hosting providers
  • Professional advisers (legal and accounting)

All third parties are required to process data in accordance with data protection law.

4.2 Place of Processing

Data is processed in the United Kingdom.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

Your data may be transferred outside the UK and EU to facilitate prize payments and comply with applicable regulatory requirements, including Anti-Money Laundering (AML) obligations. In such cases we ensure appropriate safeguards are in place to maintain a level of protection equivalent to UK and EU data protection laws.

5. Legal Basis of Processing (UK GDPR)

We process Personal Data under one or more of the following lawful bases:

  • Performance of a Contract (e.g. administering competitions)
  • Legal Obligation (e.g. AML and accounting requirements)
  • Legitimate Interests (e.g. fraud prevention and business protection)
  • Consent (e.g. marketing communications)

Where consent is relied upon, you may withdraw it at any time.

6. Retention of Data

We retain Personal Data only for as long as necessary to:

  • Fulfil contractual obligations
  • Meet regulatory and AML requirements
  • Satisfy accounting and tax obligations
  • Resolve disputes
  • Enforce our legal rights

Once retention periods expire, data will be securely deleted or anonymised.

7. Anti-Money Laundering & Identity Verification

Where you are selected as a winner or where required by law, we may process identity documentation and verification data to comply with:

  • Anti-Money Laundering (AML) regulations
  • Fraud prevention requirements
  • Financial compliance obligations

Failure to provide required verification data may prevent prize payment or service provision.

8. Your Rights Under UK GDPR

You have the following rights (subject to legal limitations):

  • Right to access your Personal Data
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with the ICO

You may contact us at any time to exercise these rights. We will respond within one month.

If you are dissatisfied, you may contact the Information Commissioner’s Office (ICO).

9. Right to Object (Marketing)

You may object to direct marketing at any time, free of charge. Upon objection, your Personal Data will no longer be processed for marketing purposes.

10. Legal Disclosure

We may disclose Personal Data:

  • To comply with legal obligations
  • In response to lawful requests by public authorities
  • To protect legal rights
  • In connection with legal proceedings

11. System Logs and Maintenance

For operational and security purposes we may collect:

  • IP addresses
  • Access timestamps
  • Device information
  • Error reports

This data supports fraud detection and system integrity.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

Continued use of the Website constitutes acceptance of any changes.

If changes materially affect processing based on consent, fresh consent will be obtained where required.

13. Definitions

Personal Data: Any information that identifies or can identify a living individual.

Usage Data: Automatically collected technical data such as IP address, browser details, device data and interaction history.

User: Individual using the Website.

Data Subject: The individual to whom Personal Data relates.

Data Processor: A third party processing Personal Data on behalf of the Controller.

Data Controller: Big Dog Competitions & Giveaways LTD.

Service: The competitions and related services offered via the Website.

14. Contact Information

For any privacy-related queries or to exercise your rights please contact:

contact@bigdogcompetitions.co.uk

Big Dog Competitions & Giveaways LTD
14 Marigold Place
Stafford
ST16 1ZH
United Kingdom